SERVICE SUPPORT


Our professional and high cost performance products, excellent


After Sales Service

Hyder Forklift has been exported to many different countries with independent warehouse for spare parts in Shanghai.

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  • High Availability Rate

    Easy Maintenance

    Hyder forklifts adopts the most usual parts model that you can easily find at local market for urgent replacements.

  • Complete Parts List

    Quick delivery

    Hyder has its own independent warehouse in Shanghai with standard spare parts available. It assure you quick delivery in 7days!

Hyder Parts and Accessories

Fast, reliable Hyderspare parts & accessories available within 7days!

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Aftersales Process

01

take a picture of name plate that we can track the components;

02

take a picture of the replacements you need, and models if you have.

03

Sales will confirm with warehouse and arrange delivery.

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We are making our greatest efforts to offer you the quality made products at good price. We’d like to cooperate with you to expand our business in your markets.

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FAQs

We are making our greatest efforts to offer you the quality made products at good price. We’d like to cooperate with you to expand our business in your markets.If in doubt, please see the following FAQs

Q: What is your warranty?

There is normally 1 year or 2000hours for forklifts. Distributors may enjoy prolonged warranty according to order qty.

Q: What if I need spare parts after warranty?

We have an independent warehouse of spare parts. Any spare parts you need, quick delivery could be arranged in 3 days.

Q: What could I benefit if I were your distributor?

We welcome any distributor ship. There are advertisement support, exhibition support and commission for our exclusive distributors depending our distributor agreements.

Q: How long can the electric forklifts/ equipment can work?

The electric equipment is normally designed for daily working hours of 8hours. If you have any special requests, feel free to contact our engineer team to suggest the best battery capacity for your use.

Q: Do you have local services and distributor?

Hyder has customers available in over 30countries. We can have online technical services and local services site for you.

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